What is the ICU Difference?
- Our initial mini meeting is complimentary and there is no obligation.
- We spend time listening to your needs and taking notes so we can make the best recommendation for you.
- We outline all the service options and fees in writing for you within 48 hours of our needs analysis session.
- We offer payment plans and accept cheque, cash, Visa, MasterCard and Interac eTransfer transactions.
- We explain the service process in detail and ask for your commitment.
- We discuss some of the barriers and experiences that can come up during the image development process and discuss how we can work through the challenges.
- We provide outstanding image education to you.
- We support you in person during our scheduled sessions and via phone and email throughout the image development process. Get started today!
We offer an Extraordinary Guarantee
- We guarantee a personalized and holistic approach to your image. This means that we will consider your whole life, your goals and your unique psychology when uncovering your style. We take into account not only your colouring and body type, but also the practical realities of your lifestyle and personality to create a workable easy style for you.
- We guarantee to tell you the truth about you and your image in order to get you the results you’ve asked for, even if it’s a bit uncomfortable, and empower you to take the steps you need to change.
- We guarantee complete confidentiality. We will share information where necessary with our service partners only with your express permission.
- We guarantee to clearly define, verbally or in writing, the scope and nature of the project or services to be performed and all fees or costs involved in the project or services from conception to completion.
- We guarantee a proven system of assessment, analysis and practice that will produce results in your image.
- We guarantee we will abide by the Code of Ethics of the Association of Image Consultants International.
- Finally, we guarantee you will experience value in our services. If you are not completely happy with our work during any stage of the process, we will work with you until the issue is resolved at no additional charge. Further, if you apply the principles we share with you for one full year after your project is completed, work with us on an ongoing basis and are not experiencing results, we will refund your money.